{"id":1601,"date":"2021-05-02T14:35:09","date_gmt":"2021-05-02T12:35:09","guid":{"rendered":"https:\/\/sigisresidenceroma.it\/faq\/"},"modified":"2022-05-03T14:44:45","modified_gmt":"2022-05-03T12:44:45","slug":"faq","status":"publish","type":"page","link":"https:\/\/sigisresidenceroma.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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On this page there are some of the most frequently asked questions we have tried to answer. If you do not find the answers you are looking for, please contact us.<\/p>\n <\/div>\r\n\r\n\r\n<\/section>\r\n\r\n\r\n\r\n

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BOOKING
DOCUMENTS AND PAYMENT<\/h3>\r\n <\/div>\r\n
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To be able to stay in the structure you must be a student or a worker<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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A valid identification document (identity card or passport) is required.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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You will have to sign a temporary rental contract that, by law, has a duration between 1 and 18 months<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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Yes. At the time of booking you must pay a deposit appropriate to the length of your stay.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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No, the tourist tax is not applied on temporary housing leases.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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Payments are monthly and must be made by bank transfer.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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Yes. Cancellation is free if made with a 1\/3 notice of the period of stay. In all other cases, the deposit will be retained as a refund.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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In case of closure, the costs will not be charged to the tenants<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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No. Room prices include electricity, hot water, air conditioning, waste rate, Wi-Fi. There are no adjustments on consumption.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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In case of damage to the structure or furniture, the costs will be charged to the liable for damage, if identified.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n <\/div>\r\n<\/section>\r\n\r\n\r\n\r\n

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CHECK IN AND CHECK OUT<\/h3>\r\n <\/div>\r\n
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You can check into the room from 8:00 am to 6:00 pm, unless otherwise agreed with the property manager.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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No, that\u2019s not possible. The lease is strictly personal and only the person who has signed it can collect the keys and take possession of the room.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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Yes, you can organize a visit with the property manager.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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When you take possession of the room you will be given an electronic key or a badge that will allow you to open the door of your room, the personal cupboard and fridge, the entrance door, the gate and the French doors of the terraces. The keys of the appliances (counters, mailbox etc.) are in the house, in a single copy, available to all tenants.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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In the structure there is a copy of the badge that can be activated immediately after deactivating the lost original.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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In case of closure, the costs will not be charged to the tenants<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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You must make arrangements with the property manager who will have to check with you that the room is in the same condition as the takeover.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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In case of damage to the structure or furniture, the costs will be charged to the person liable for damage, if identified.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n <\/div>\r\n<\/section>\r\n\n

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HOUSE AND ROOMS<\/h3>\r\n <\/div>\r\n
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No, you can enter and leave at any time, avoiding noises that can disturb the peace of the roommates.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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Yes, there is a regulation that you must sign at the time of booking and that will be delivered to you in hard copy along with the badge.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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No, no pets are allowed, except guide dogs.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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You can call the free number 800689895, active h24.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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Maintenance is borne by the structure. However, in the event that the faults are due to fraud or inexperience, the cost will be charged, through regular invoice, to the person directly responsible.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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In case you need a maintenance, you can call the number that you will find on the rules given to you when entering the room.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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Yes, you can leave your bike in the courtyard.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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No. In front of the entrance of the structure there is a space for loading\/unloading for tenants. At 450 meters, in Via Giuseppe Sisco 10, there is the Falasca car park affiliated with the house<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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Yes, on the ground floor.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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Yes, you will share the kitchen with all the tenants. You have a reserved space in the cupboard and a refrigerator with freezer all for yourself. You can access both with your badge.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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In addition to your personal refrigerator-freezer and the reserved space in the cupboard, in the kitchen you will find induction hob, traditional and microwave oven, coffee maker, dishes, glasses, pots, tablecloths.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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Yes. These are the rules of good coexistence. Therefore, the kitchen must always be kept clean and tidy after each use.
\nShifts and schedules will be agreed upon by the tenants.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n <\/div>\r\n<\/section>\r\n\r\n\r\n\r\n

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HOUSECLEANING<\/h3>\r\n <\/div>\r\n
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Yes, the common areas will be cleaned twice a week, and will be sanitized periodically. Your room will be cleaned once a week and, on that occasion, bed linen and towels will be changed.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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No, cleaning service is included in the price.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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No, it is free of charge.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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The washer\/dryer is shared among all tenants. The use is organized according to specific day shifts by planning and booking of tenants on a special blackboard.<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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No<\/p>\n <\/div>\r\n <\/a>\r\n <\/div>\r\n\r\n\r\n\r\n \r\n\r\n

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